Customers paid big bucks for furniture that never arrived from Chicago-based company

CBS 2’s Lauren Victory sorted out the mess involving Interior Define, through the eyes of a suburban couple.


CBS 2 is always investigating and Tonight we're looking into this Chicago Furniture store it's part of a national Chain based right here take a look at This map 20 locations across the country Including multiple stores in some cities Trouble is they've taken big bucks from Thousands of customers and failed to Deliver the orders CBS 2's Lauren Victory sorts out the mess Through The Eyes of a Suburban couple You could take a picture of his uh his Setup the boses are proud of their new Home but a little embarrassed pillows Instead of a couch or floor seats are All that's available in some spots so This was you know a room that we can't Furnish empty like the answers they say They've gotten from furniture company Interior Define the couple is sitting on A couch they bought through the same Store a few years ago I saw that they Were based in Chicago And so that really drew me to them a Brand they trusted so they handed over Another eight thousand dollars for more Stuff we found out we're pregnant and so Um I wanted a nice chair but baby boats Who was due in a few weeks won't have Any Nursery seating until late May of This year that's five months longer than Expected other furniture they bought in March was supposed to be here in 22 to 25 weeks meaning this past September at

The latest I went on social media and Saw that other people were in the same Situation Um which you know didn't give me a good Feeling a second Chicago customer tells Us she's infuriated about a recent Update to her April 2022 purchase Delivery got bumped to mid-april of 2023 A year after ordering hundreds more have Complained to the Better Business Bureau Earning interior to fine and F reading We were able to get in touch with an Interior to find employee recently laid Off by phone her job was to manage Thousands of missing orders like this She says she noticed things started to Take a turn in July apparently vendors Weren't being paid although the script From higher up said to blame an internal Disruption to the supply chain we didn't Feel confident in the information we Were given she tells us which made her Feel like she was lying to customers in Some cases her team was skeptical why Things were taking so long We went to the Chicago location on a Recent weekday afternoon and it was all Locked up our Insider tells us that's Because angry customers kept showing up Attempts to online chat with interior Define get you nowhere neither do calls We are currently experiencing a high Volume of inquiry finally the company Posted to social media for the first

Time in weeks an announcement their Brand is sold and that the new buyer may Not be able to fill previous orders the Most annoying part is we're paying for Something that we don't even have or Know if we're ever going to go left Empty-handed at a time when their hands Are about to be full more Victory CBS 2 News despite Lauren's many attempts Interior Define has not responded to her Other than that social media post the Company has gone silent we have a link To that post on our website Cbschicago.com also our source believes Some 6500 orders are still stalled as For the family there they finance their Furniture through a buy now pay later Company and have disputed the charges

Chicago News Sports Events Culture

Chicago News Sports Events Culture|Chicago News Sports Events Culture

Chicago News Sports Events Culture

It’s no secret that Chicago is a sports town. The city has been home to a number of major league teams. With that in mind, it’s no surprise that the city is on the radar of most sports buffs and their bĂȘtes noires. For example, this list includes the likes of Jay Berwanger and his ilk. While the city may be small in size, it certainly isn’t small in spirit. There is a reason why sports buffs have flocked to the Windy City in the first place. That isn’t to say that fans of the competition have been all the same. Of course, the enigma can be mitigated by the fact that Chicago is a cosmopolitan metropolis with the ability to mingle with the likes of the best and the worst of the best. Moreover, it’s a well rounded city that is able to accommodate the latest and greatest in sporting gear and the sexiest of the best.

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